Tracking your custom orders on Hoobuy is simple with the built-in spreadsheet feature. This tool helps overseas buyers monitor purchases from platforms like Taobao, Weidian, and 1688 effortlessly. Here’s how to stay updated on your order status.

Accessing Your Hoobuy Spreadsheet

Log in to your Hoobuy account and navigate to the "My Orders" section. Your spreadsheet automatically compiles all purchases, including item details, seller information, and current status. Bookmark this page for quick access.

Understanding Order Status Updates

Hoobuy categorizes orders into stages: "Processing," "Shipped," and "Delivered." Check the spreadsheet regularly for real-time updates. If an order stalls, contact Hoobuy’s support for clarification.

Customizing Your Spreadsheet View

Filter orders by date, store, or status to streamline tracking. Use the search function for large order lists. Color-coding or adding notes can help prioritize urgent purchases.

Syncing with Seller Platforms

Hoobuy syncs data from Taobao, Weidian, and 1688, but delays may occur. Cross-check with the original store’s tracking number if updates seem delayed.

Troubleshooting Missing Orders

If an order doesn’t appear, confirm payment completion or refresh the spreadsheet. For persistent issues, Hoobuy’s 24/7 chat support can investigate.

Pro tip: Enable email notifications for status changes to avoid manual checks. With these steps, managing your reverse shopping orders becomes hassle-free.